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Privacy Policy

Effective Date: January 1, 2025  ·  Last Updated: March 2026

All Facility Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a service request.

Information We Collect

We collect information you voluntarily provide when you submit a service request or contact us, including:

• Name and contact information (email address, phone number)
• Property address and type
• Description of service needs
• Payment information (processed securely through our payment processor; we do not store card data)

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, referring URL, and pages visited, through standard server logs and analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your service requests and provide facility maintenance services
• Process invoices and payments
• Communicate with you about your account, service status, and updates
• Improve our website and service offerings
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

How We Share Your Information

We may share your information with trusted service partners who assist in delivering the services you requested, subject to confidentiality agreements. We may also disclose information when required by law or to protect the rights and safety of our company and clients.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes acceptance of the updated policy.